scholarly journals Sustainable destination development: the tour operator perspective

Author(s):  
Susanna Curtin ◽  
Graham Busby
Keyword(s):  
Author(s):  
Adriana Grigorescu ◽  
Cristina Lincaru ◽  
Speranta Pirciog ◽  
Razvan-Ion Chitescu

2019 ◽  
pp. 69-87
Author(s):  
Mikhailо Yosypovych Rutynskyi ◽  
Ksenia Volodymyrivna Skrypayi

The purpose. The urgency of the presented scientific work is that the study of risks and force majeure disruptions of tourist services by the tourist operator "Join Up!" Will prevent their further occurrence. The object of research is the travel company "Join Up!". The purpose of the study: to investigate the reasons for the failure of service programs and the dynamics of the number of victims, to analyze the public resonance and the consequences of the failure of the programs and to make a prediction of the image losses of the tour operator "Join Up!" іn 2018 and 2019. Methods. The research uses the method of sociological research, methods of comparison, analysis and synthesis, the method of grouping, generalization, statistical processing of output data. Results. The essence of force majeure circumstances is characterized; analyzed the main risks of tourist activity and disruptions to the programs of service of tour operator "Join Up!" that took place in 2018. Scientific novelty. The reasons of disruption of service programs and dynamics of the number of suffered people were investigated; the public resonance has been analyzed and the consequences of failure of service programs have been assessed; the forecast of the image losses of the tour operator "Join Up!" is made in 2018 and 2019. Practical significance. The specific recommendations for restoring the lost trust of the victims and potential clients of the "Join Up!" Company are offered.


2021 ◽  
Author(s):  
Halina Charendoff

Operation Groundswell (OG) is a non-governmental organization (NGO) and tour operator that offers volunteer backpacking trips. This study evaluates two ways in which OG aims to achieve sustainable tourism: their approach to voluntourism and their carbon offset initiative. A qualitative consumer analysis was conducted to evaluate how OG can move forward as a facilitator of sustainable tourism utilizing 1) their approach to voluntourism and 2) their carbon offset initiative. Findings from this study reveal that OG’s carbon offset initiative should be made more prevalent and transparent on their website and in their marketing to attract green consumers, that they should continue to engage with voluntourism with a critical lens so as to emphasize how voluntourism can be accomplished in an ethically-just and sustainable manner, and that they should consider developing hybrid trip offerings that emphasize the interconnectedness of their four program themes of health, education, human rights and the environment.


Author(s):  
V.S. Kruglyk ◽  
V.S. Yeremieiev ◽  
E.G. Prokofiev ◽  
I.M. Serdiuk ◽  
I.E. Trigub

Author(s):  
Tetiana Krasnoded ◽  
Tetiana Bakina ◽  
Olena Zakharchenko

The relevance of the study of issues in the context of tour operator activity is determined. Important issues of formation and promotion of the tour as the main component of tourist products are considered. A tour project is presented and an algorithm for creating a tourist product for several days for a specific tourist destination is demonstrated. The mechanism for determining the cost of a tour is revealed, which includes the cost of accommodation, meals, travel, excursion services and entertainment, support, insurance and other additional services provided to consumer tourists within the framework of a tourist project. At the same time, a mechanism for calculating individual elements of the tour price is presented. The method of calculating the company's profit and economic efficiency from the sale of the tour is revealed. General marketing directions in tourism are also proposed, which can be used to determine the preferences of tourists, present and promote almost all tourist products.


Author(s):  
Debasish Batabyal

Pricing an alpine tourism is unlike pricing a tangible product. As a part of overall marketing strategy pricing a destination has lot of intricate issues that starts from the basic characteristics of the destination elements to the changing demand aspects. At the time of packaging, an alpine destination by a tour operator or destination promotion organization (DPO), a simplified model, is used that is not essentially limited to an absurd analysis of attraction features through FAM trips a priori. In almost all Indian leisure destinations, tourists are found to be price sensitive and per capita spending is not so high. So, an Indian alpine destination-specific model, based on simple linear regression equation, largely explaining the spending of tourists and thereby implying a modified landscape value has been explained here.


Author(s):  
Veronika I. Kabalina ◽  
Kira V. Reshetnikova ◽  
Marina D. Predvoditeleva

This paper presents the results of research into the values which are adhered to a Russian tour operator and the employees' personal business values. The empirical data of this research includes the company's internal documents, four in-depth interviews with senior management employees, and a survey of 98 employees. The value profiles of the organization and its employees were identified, as well as the areas in which they converged and diverged. This research shed some light on those values which are characteristic of a tourism organization, and attempted to fill the gap in the extant knowledge on this topic in the academic literature.


2019 ◽  
Vol 65 ◽  
pp. 05002
Author(s):  
Marina Drobotova ◽  
Viktoriia Krasnomovets ◽  
Olga Radchenko ◽  
Artur Romanov

Hospitality provides wide opportunities for entrepreneurship. Feasibility and forecasting of results have always been relevant for implementation of entrepreneurial ideas. Aim of the study is to clarify specifics of forecasting of specialized tour operators’ activities. Forecasting methods in tourism, as a rule, are based on opinion polls and extrapolation techniques. Difficulties with forecasting of results are related to indefinite part of specialized tours in overall volume of tours. And for every specialized tour this part depends from character and number of factors, which define demand for tourist product. Result of the study is the proposed algorithm for finding of planned sales of specialized tours for ensuring of profitable activities. With the example of gastronomical tours, which have good perspectives in Ukraine, it is proved that planning of more than 25-30% of specialized tours in overall sales of tours is not feasible. Finding of this research can be applied to product development, as well as marketing and strategic planning.


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